FAQ

Frequently asked questions

Explore our FAQs to learn how FNLA can simplify your Lending needs.
Need more help?
We're here to answer any questions you may have.
What is the FNLA?
The FNLA is a membership-based entity established to oversee First Nations-affiliated consumer lenders. Our goal is to promote economic development, self-sufficiency, and good governance while protecting consumers.
What services does the FNLA provide?
We oversee, audit and promote best practices for all our FNLA members and their stakeholders.
How can a business offer short-term loan services under FNLA's oversight?
We encourage you to reach out to us at info@fnla.ca for more information.
How do we contact the FNLA?
You can contact the FNLA at info@fnla.ca. We are here to assist and guide you.
What is the FNLA's approach to dispute resolution?
The FNLA has a comprehensive dispute resolution policy in place to address conflicts that may arise between our lending membership and their consumers. If you find yourself in a dispute, please reach out to us at info@fnla.ca or complaints@fnla.ca, and we will guide you through the resolution process.